Platform

The system of record for your compliance program.

Onboard Compliance is built on Onboard's client-onboarding platform and purpose-built for KYB and KYC. Intake, screening, review and evidence share one case, one timeline and one audit trail.

1 · Intake

Intake that customers actually finish.

  • A customer portal that shows each applicant only the steps they owe right now
  • Application forms with built-in attestation language, standardized address lookup and step-up questions you can send later
  • Document requests for specific files, such as a certificate of good standing, with request and download tracking
  • E-signed attestations and e-communication disclosures with required acknowledgements

2 · Screening

Screening that runs itself.

Each provider's result stays on its own, so analysts and examiners can see exactly what each source said.

  • Fideo identity risk runs when an application is submitted: a risk score, the top reasons behind it, and drill-down on every check
  • Plaid identity verification checks an ID document against a live selfie, as an optional step in your intake
  • Plaid watchlist and PEP screening against OFAC and other sanctions lists, with name-match strictness you choose by program

3 · Case management

Case management built for analysts.

  • A compliance hub of third parties, open tasks and risk flags, with saved views and exports for audit sampling
  • Exceptions first: watchlist hits and risk flags surface ahead of routine work
  • Disposition every hit with a note, and record a decision with a required rationale
  • Roles for analysts, reviewers, admins and customer contacts, with an activity feed for every action

4 · Workflows

Workflows that match your policy.

Program templates

Start from default KYB and KYC program templates, or build your own.

Conditional tasks

A few questions decide which sections apply, so vendors, business accounts and individuals each get the right path.

Risk tiers

Pre-set tiers from low to very high. Pick the one that matches a customer, with no reconfiguring.

Shared library

Reuse tasks and sections across templates, and track progress with milestones.

5 · Periodic review

Periodic review on a schedule.

Run annual due diligence, quarterly identity risk refreshes and monthly sanctions checks without rebuilding a single project.

  • Set reviews to repeat daily, weekly, monthly, quarterly or annually
  • Fallback owners by role, so nothing stalls when someone leaves
  • Every recurring review is generated from one template

6 · Evidence

Evidence that holds up.

  • Every provider response is saved to the case as it was returned
  • Final decisions require a written rationale and an acknowledgement of the assessments reviewed
  • Closed cases lock. An admin override creates a new, timestamped version rather than overwriting the old one
  • Export an evidence package stamped with the policy version, timestamp and third-party reports

7 · Connections

Connects to the rest of your stack.

Onboard Compliance inherits Onboard's integrations, API and webhooks, so case events can update your CRM, core system or ticketing tools. Bring more data sources as your program grows.

Integrations

Connect the CRM, core system and ticketing tools your team already uses.

API

Create cases and read results from your own systems.

Webhooks

Send case events, such as a decision or a roadblock, wherever they need to go.

See it run on a real KYB case.

Walk through intake, screening, review and the locked evidence package with our team.

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